Shipping policy

We want every aspect of your experience with Ferreyra Marini to reflect the care taken in making what you have chosen. The following sets out how we handle the journey of your piece from us to you, and what to expect should anything require attention after it arrives.

For anything not covered here, write to us at concierge@ferreyramarini.com and we will respond personally.

YOUR DELIVERY ADDRESS

Please review your shipping details carefully before placing your order. Once your shipment has been handed to the carrier, we are unable to alter the destination address. If you would like us to hold your order until a later date, we are happy to do so — just let us know.

INSURANCE & HANDOVER

Your piece is covered from the moment it leaves us until it is signed for at the address you have provided. A signature is required on receipt; this marks the point at which care of the piece transfers to you.

Where delivery is made to a shared address — a building with a concierge, a reception desk, or similar — and a signature is obtained there, Ferreyra Marini's responsibility ends at that point. We are not liable for any piece that goes missing within those premises after delivery has been completed.